Link to home
Create AccountLog in
Avatar of VKKnowlton
VKKnowltonFlag for United States of America

asked on

External MX record

I'm trying to setup google apps for a client and having some issues.  Their subdomain for the google apps email is my.domain.com and thier domain name for their internal mail is domain.com.  We have contacts setup to forward to the my.domain.com accounts for google.  My issue is that their exchange is thinking the my.domain.com is associated internally and bouncing emails saying it doen't exist.  I created a MX record on internal DNS servers to point to the Google mail server but still not go.  Any Ideas?
ASKER CERTIFIED SOLUTION
Avatar of josika
josika
Flag of United States of America image

Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
Avatar of VKKnowlton

ASKER

ok their domain is "domain.com" and their google apps email is "my.domain.com"  Their exchange is thinking it is an internal email therefore causing the bounce.  I need to have the exchange server to know that "my.domain.com" is an external email account.  That is why I was thinking of putting the MX record on the interal DNS server.  Plus Google told us to put the MX records in also for that domain.
I found the solution on my own.