Avatar of VKKnowlton
Flag for United States of America asked on

External MX record

I'm trying to setup google apps for a client and having some issues.  Their subdomain for the google apps email is my.domain.com and thier domain name for their internal mail is domain.com.  We have contacts setup to forward to the my.domain.com accounts for google.  My issue is that their exchange is thinking the my.domain.com is associated internally and bouncing emails saying it doen't exist.  I created a MX record on internal DNS servers to point to the Google mail server but still not go.  Any Ideas?

Avatar of undefined
Last Comment

8/22/2022 - Mon

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question

ok their domain is "domain.com" and their google apps email is "my.domain.com"  Their exchange is thinking it is an internal email therefore causing the bounce.  I need to have the exchange server to know that "my.domain.com" is an external email account.  That is why I was thinking of putting the MX record on the interal DNS server.  Plus Google told us to put the MX records in also for that domain.

I found the solution on my own.
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes