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UAC Whitelist Issues

The issue is that APC PowerChute Personal 3.0 is requesting a UAC prompt during startup/logon. I contacted APC and they provided this as a workaround (http://nam-en.apc.com/app/answers/detail/a_id/11148), which is unacceptable because it completely disables UAC.

I have executed the workaround listed here: https://www.experts-exchange.com/questions/26314842/UAC-Whilelist.html?sfQueryTermInfo=1+10+30+7+uac+whitelist+window&anchorAnswerId=33162648#a33162648, however in the task scheduler it says its already running (0x8004131F).

Not sure what I need to do next in order to make this work.

Environment:
Win 7 Pro, SP1
APC PowerChute Personal 3.0
Windows 7IT AdministrationSecurity

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Last Comment
John

8/22/2022 - Mon
John

I am running APC (APC_pcbesetup_8.0.0) on my Windows 7 Pro 64-bit SP1 machine and it does not complain with a UAC prompt when the machine starts. The service is running happily (I checked to make sure the startup was correct). My userid for the desktop in question is a member of the administrators group, but UAC is enabled.

Can you try a newer version?   ... Thinkpads_User
Blue Street Tech

ASKER
Hi thinkpads_user! Thanks for the quick response!

I forgot to mention this machine is 64-bit too. APC PowerChute Personal 3.0 is the newest version. I originally installed from the new APC unit's included CD. Then later uninstalled it and downloaded straight from APC website. No difference - same version. You may be referring to PowerChute Business edition running on your machine?
John

Yes, according to my emails wiith APC, it the Business Edition. The version I got from the CD was advanced a bit from what I was using, but would not play well on my machine because I use VMware. APC supplied me with 8.0.0 (It could be a different APC UPS - mine is a 750XL). They sent me a link to 8.0.0 and that is working fine.  

I don't know if you can use that version or not?   ... Thinkpads_User
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rwheeler23
Blue Street Tech

ASKER
I can't, your unit is most likely a SmartUPS (business device w/more functionality/capabilities), which requires PowerChute *Business* edition software. This client's unit here is a BackUPS (home device w/basic functionality/capabilities), which requires PowerChute *Personal* edition software. The installations and software profiles are drastically different between the two.

Do you have any ideas on how to whitelist a program in UAC?
Blue Street Tech

ASKER
FYI: 8.0.0 is a much older version (maybe more compatible?), which is probably why they gave you that instead of their current release 9.0.1. The business app is actually 3 installations of a Console, Server, and the Agent. If you are using smartUPS in a standalone environment you can install all three (in a specific order) on one machine. Traditionally, it’s made for a client/server environment so you can monitor all your SmartUPS devices in one console.
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John

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johnb6767

Powerbroker® Desktops Windows Free Edition
http://www.beyondtrust.com/Products/PowerBroker-Desktops-Windows-Free-Edition/

Throwing this out there in support of previous comment (not looking for assist)

We use the full versions though, and our users can do anything that requires elevation, as a limited user based on rules created. Course, we are still on XP, but the concept is the same.....
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Blue Street Tech

ASKER
I was looking for some workaround that is more native. Is there not such a solution with Scheduled tasks...I just thought I was not setting up the task properly?

For this instance this is for one app in a standalone environment.

If all else fails I will try Powerbroker.
John

My post (#36168768) outlined ways to solve this problem and diverseit said Power Broker would be tried. I suggest accepting answer #36168768  .... Thinkpads_User
Blue Street Tech

ASKER
@ALL: my apologies, I had thought i updated this question. “I had not been able to gain access to this machine to perform the solutions for several days now” was the comment I was supposed to have posted but evidently failed to.

@thinkpads_user: http://www.itknowledge24.com/ - as you said did not work as the user needs to have unbridled access without any prompts.
Powerbroker seems go thus far – I have it installed but need some assistance in setting up a rule.

P.S. I have this machine for the rest of the day. Thanks.
Your help has saved me hundreds of hours of internet surfing.
fblack61
John

Unfortunately, I am not yet proficient in Power Broker as I was delayed in setting it up at a client.  

So let us know your question more specifically, and, please to avail yourself of Powerbroker support. I am sure they will assist you also. ... Thinkpads_User
Blue Street Tech

ASKER
@thinkpads_user: I figured it out. Thanks for the solution! It works great.
Blue Street Tech

ASKER
PowerBroker Free was the solution. Created 1 rule for APCsystray.exe and tested it - works perfectly. You create the rule in GPEDIT under User Configuration >> PowerBroker. Thanks again.
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John

@diverseit - Thank you!  I was pleased to help; thanks for the update; and I will be getting to it myself (or with a colleague) shortly.  ... Thinkpads_User