Excel 2010 and Toshiba eStudio 855
I've got several Toshiba MFPs. 3 of them are the eStudio 855 series. Each of these 3 has the latest firmware and drivers (2 months old), so I can't update them.
The problem. I recently upgraded to Office 2010. We have a financial spreadsheet that with Excel 2003 printed fine to the Toshiba 1 page requested, 1 page printed. With Excel 2010, it doesn't print correctly - 1 page requested, 103 blank pages and the error report -
The error:
PCL XL error
Subsystem: xlparse
Error: Input Stream EOF
Operator: parser
Position: 252
It's having trouble finding the end of file. Not sure how to fix this and still use the eStudio 855 drivers. I tried HP 6P drivers and, of course, it printed perfectly (faster, too). I can use other Toshiba eStudio drivers, but would prefer to use the correct ones. Any ideas?
The problem. I recently upgraded to Office 2010. We have a financial spreadsheet that with Excel 2003 printed fine to the Toshiba 1 page requested, 1 page printed. With Excel 2010, it doesn't print correctly - 1 page requested, 103 blank pages and the error report -
The error:
PCL XL error
Subsystem: xlparse
Error: Input Stream EOF
Operator: parser
Position: 252
It's having trouble finding the end of file. Not sure how to fix this and still use the eStudio 855 drivers. I tried HP 6P drivers and, of course, it printed perfectly (faster, too). I can use other Toshiba eStudio drivers, but would prefer to use the correct ones. Any ideas?
JP
Couple of things I would try it first I would press Ctrl + End to see where excel believes the end of the file is. If that is correct or reasonable I would then try to set the print area and then test the printer.
ASKER
I'll give that a shot. Thanks for the heads-up.
ASKER CERTIFIED SOLUTION
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ASKER
Sorry to wait so long on the response. It's mostly the printer driver. I changed it to another similar Toshiba driver and it worked perfectly.
thanks for the help, gang.
thanks for the help, gang.