OWA Internet explorer cannot display the webpage

Hi Guys,

Having problem with OWA and OMA.
SSL certificate expired so I renew that certificate.
For that I had to install certificate authority. now got certificate but can not access web email or mobile email.
I have restart srerver and IIS server but no success.
Please advice.

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Suliman Abu KharroubIT Consultant Commented:
try to telnet the server on post 443 from another machine.
telnet <server_name> 443

also check exchange services, are they started ?
VijaytyagiAuthor Commented:
Hi Sulimanw,

Exchange services are running.

After running telnet commond nothing coming on command prompt.

Thank you
Suliman Abu KharroubIT Consultant Commented:
on exchange server, run " netstat -a -n -o" ... do you see any process listening on port 443 ?
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VijaytyagiAuthor Commented:
after running port 443 is not in the list.
Suliman Abu KharroubIT Consultant Commented:
then service is not running or binding is not correct... please check IIS (inetmgr)... owa website properties and make sure that it listens on port 443

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Shreedhar EtteCommented:
I suspect the issue is with the new certificate. PrivateKeyMissing from the certificate.

Create one more certificate and see.
VijaytyagiAuthor Commented:
Service is running and binding is ok as well! any other suggestion?

Thank you
VijaytyagiAuthor Commented:
I have requested new SSL Cert.Lets see then I will update.

Thank you for your time today.

VijaytyagiAuthor Commented:
Hi Guys,
Update certifice but still no joy!
Can access web email on LAN with https://ExServerName/Exchange  but not outside world.
Firewall!!! port 443 is open but still not able to trace from server.

Any other advice?
Thank you  
Shreedhar EtteCommented:
After intalling new certificate. It is working internally.

You need to check youre firewall settings.

Does you have ISA? If yes, make sure new certificate installed on the ISA too.
VijaytyagiAuthor Commented:
Hi Guys,

Thanks for you help and support. Finally I resolve this issue and now I can access email on OWA but not OMA which I am currently working on.
Let me tell you what I did to resolve OWA problem.

Go to Default Web Site Property.
Web Site tab- > Advance option-> Multiple identities for the web.
Add IP address as "All Unassigned" and port 443.

That's it..

Thanks again for your time and help.

VijaytyagiAuthor Commented:
Thanks for help.
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