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Windows XP system Hangs , nothing in event log

We have Lenovo m58 systems at several locations running Windows XP that seem to lock up solid after a couple weeks. No KBD or Mouse input. There is nothing in the event log that points to anything that may be causing the problem.

Does anyone know a program that we can load on the machine that will generate a log on a freeze up? Trying to get to the bottom of the problem. We have turned of power saving etc.

Thanks in advance.

Sudeep Sharma

Click on start --> run --> type devmgmt.msc and click OK.

This would open the Device Manager window. In Device Manager click Keyboard, right click on it and select properties and check under the Power Management Tab. What setting does it has

Subhashish Laha

First configure the machine to generate the memory dump. Refer below link

http://support.microsoft.com/kb/254649

Second configure machine to generate Force dump using keyboard. Refer below link

http://msdn.microsoft.com/en-us/library/ff545499%28v=vs.85%29.aspx

After that when machine gets hang, hold down the rightmost CTRL key, and press the SCROLL LOCK key twice.

Once the memory dump is generated, you can analyze it to find the reason for crash.

henz99

ASKER

Thanks SSharma , but its XP not Win 7. Will give the MS setting a try. Any suggestions on a 3rd party program for traceing the cause when it locks?

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Sajid Shaik M

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Sudeep Sharma

@henz99,

The setting were for Windows XP only and NOT for Windows 7