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RFLafferty
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Receiving eMails on iPhone

I just started a new job, the co. has an exchange 2007, I set up my iphone & everything was running smooth, couple of weeks ago, it stopped working, Error: "The username or password in incorrect." Which is not the case.
I found out today that other employees w/ Android etc are having the same issue.
Is there service on the exchange that could have got knocked off?

Thank you in advance
K
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lucid8

8/22/2022 - Mon
Shreedhar Ette

- Are you able to access the OWA?

- Does there is ISA Server?
RFLafferty

ASKER
Yes OWA works
None
Thanks
madhatter5501

I would go through the iphone again with one of your sys admins / help desk to be sure that none of the settings got changed on the backend, since you say it was working before.
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
lucid8

1. This is informative to validate your setup I used to validate the setup http://blog.fosketts.net/guides/ipad-exchange-activesync/ 

2. Also check whether inheritance is disabled on the user:

Open Active Directory Users and Computers.

On the menu at the top of the console, click View > Advanced Features.

Locate and right-click the mailbox account in the console, and then click Properties.

Click the Security tab.

Click Advanced.

Make sure that the check box for "Include inheritable permissions from this object's parent" is selected.

Exchange ActiveSync Returned an HTTP 500 Error - Remote Connectivity Analyzer
http://technet.microsoft.com/en-us/library/dd439375(EXCHG.80).aspx

How to troubleshoot server ActiveSync HTTP error codes
http://support.microsoft.com/?kbid=330463




RFLafferty

ASKER
Thank you for the info.
lucid8

Sure thing, did you resolve your issue yet?
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RFLafferty

ASKER
Working on it, hopefully by friday
Thanks
lucid8

ok thanks for the update and look forward to hopefully hearing its resolved!
RFLafferty

ASKER
lucid80:

Hello!

I tried the 1 & 2, I'm still getting Cannot Get Mail: The user name or password for "Account" is incorrect.
The password & user name is correct, server name etc is all good to go.

I have an exchange 2007 & iPhone 4

If there is any other thing that I can try, pls let me know.

Thanks
K
Your help has saved me hundreds of hours of internet surfing.
fblack61
RFLafferty

ASKER
Let me do that & i;ll get back 2 u Thanks
ASKER CERTIFIED SOLUTION
lucid8

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lucid8

Glad to see you are all sorted out and thanks for the points
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