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Thor2923
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Need help with message tracking exchange 2007

I am having trouble with myself and at least one other person's Exchange account. We do not always receive email from accounts like GMAIL. I am hoping I can use message tracking to see what is happening to specific emails that I know are being sent to me but I do not see in my INBOX.  I am hoping I can go to message tracking put in myself as the recepient, my gmail account as the sender and track what happened to all gmails I have sent to my exchange account in the last week or so. Is that possible? Do I need to resolve to a server that gmail uses? The only thing I seem to be able to resolve in myself as the recepient. Is there a way to track incoming external mail from say GMAIL or YAHOO?
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Thor2923

8/22/2022 - Mon
Kennyboy5

Does your email go through a 3rd party scanner before it hits your Exchange server?

KB5
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Suraj

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Suraj

or simply

Get-MessageTrackingLog –sender user@gmail.com |fl

http://technet.microsoft.com/en-us/library/aa997573(EXCHG.80).aspx
Thor2923

ASKER
are you talking about a third party like APRIVER or Postini? No we do not use anything like that here. We have a WatchGuard firewall with some email filters on it, but it was all set up internally
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Thor2923

ASKER
Get-MessageTrackingLog –sender user@gmail.com |fl

I copied the above command into exchange power shell and just got the command prompt back....is there a log created that I should go retrieve or does that just mean I do not have something enabled
Kennyboy5

Yes like FOPE 'Forefront Online Protection for Exchange'. But it seems like your firewall is doing the filtering.

KB5
Suraj

Get-MessageTrackingLog –sender user@gmail.com |fl

in the above commad you need to put the sender email address ! dont directly copy paste.

By default message tracking is enabled. you can check by get-transportserver |fl
- Now you can also check by recipient

Get-MessageTrackingLog –Recipients user@yourdomain.com |fl

try Get-TransportServer |fl - this will tell you the location of the message tracking files.

- if in any of the above - u dont get any result - enable verbose logging on receive connector.
and check the receive connector log.
it will tell you which all mails came in and what happened
 
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Thor2923

ASKER
well been playing with the message tracking all day and cannot get any results. I even followed the path C:\Program Files\Microsoft\Exchange Server\TransportRoles\Logs\MessageTracking and verified which server has logs MSGTRKMxxxxxxxx.log and ran a search for the last month of emails received from me by a coowork that I email every day and got "no results" no sign of an error, it just does not find anything. I checked all the services and everything related to exchange is running, including the transport search service. If anyone has any other suggestions I should look at, I would appreciate it ....thanks