troubleshooting Question

Dell finger print reader on new E6420

Avatar of sidwelle
sidwelleFlag for United States of America asked on
HardwareLaptops NotebooksPeripherals
6 Comments1 Solution5502 ViewsLast Modified:
just got some new Dell E6420 laptops and we are trying to figure out how to use the finger/biometric reader on the laptop (Yes it has one !)

From other links I found that you must enable TPM in the bios, but after a reboot how do you configure it ?  I don't see any options, no software, TPM does not bring up anything in the help !

FYI, Dells support website does not seem to be responding right now. I tried going there first.

Any help would be appreciated.
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 6 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros