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manelson05
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Unable to connect laptop to wi-fi

Sonic point N set for a/g/n 2.4ghz, WPA2-Personal w/ PSK

Toshiba laptop with a/g/n wifi card, WPA2-Personal, all settings are on auto.
Status bar shows yellow ball and connecting, inside Windows wifi status shows connected, then connection drops. During connected state there is no network access.

I have not updated firmware or drivers on the machine as it is factory new.

The rest of our laptops are Lenovos running N band on 5.2 ghz with no problems.
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manelson05

8/22/2022 - Mon
owner66

Is it using the windows provided driver, or the one from toshiba?
Robert Sutton Jr

Does the Toshiba laptop NIC support WPA2-PSK?
manelson05

ASKER
HOw can I tell if it supports PSK? Driver is from Toshiba
Your help has saved me hundreds of hours of internet surfing.
fblack61
Robert Sutton Jr

Under the NIC properties or from manufacturer's website.
ASKER CERTIFIED SOLUTION
Jakob Digranes

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manelson05

ASKER
Was set to 5.2 Ghz freq, 2.4 worked like a charm.