cant send or reviced internal emails at Gmail using gmail apps
Hello Guys,
We had migrate our ISP DNS management (records) to new ISP, since that we have no longer able to send internal emails, we are using gmail at Google apps with our domain.
We can send and recive emails from external address but we cant send and revice inside the organization.
Need assistance ASAP.
Best Regards,
We had migrate our ISP DNS management (records) to new ISP, since that we have no longer able to send internal emails, we are using gmail at Google apps with our domain.
We can send and recive emails from external address but we cant send and revice inside the organization.
Need assistance ASAP.
Best Regards,
Can you post the domain name? We can then check the MX settings. Also, can you send and recieve to addresses outside of Gmail?
ASKER
sure tfood.co.il
ASKER
yes i can send and recive to any external email outside gmail
Also, which ISP did you move from and move to?
ASKER
currantly nirox.co.il manage the DNS record,
ASKER
the mx record seems to be correct however i still cant send and recive internal emails or from any other gmail into our gmail account
Do you get an NDR? If so, can you post the error message that is returned? If not, what indication do you have that the mail isn't flowing?
Who managed the DNS before you changed? When did you change?
ASKER
no NDR nothing, i open two accounts and send from one to another
How long ago did you switch? What service did you switch from? Have you canceled the old service? Can we get the old NS servers to query the old settings?
ASKER
we changed it Yesterday, yes we did canceled the old service, i dont have the olf setting
ASKER
strange ha?
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ASKER
thank you very much, my client use only web access to read emails, i will search the old setting and will post it later today.
Can you send email to external addresses outside of your domain?
Sanity Check Questions:
Did you activate email within the Control Panel for Google Apps?
Did you activate Postini services within Google Apps? If so, you need to change your MX records.
If not, review your email settings in Google Apps to make sure that you are allowing external email
Sanity Check Questions:
Did you activate email within the Control Panel for Google Apps?
Did you activate Postini services within Google Apps? If so, you need to change your MX records.
ASKER