Windows XP - installing eFax error ?

Jess31
Jess31 used Ask the Experts™
on
I am trying to install eFax on an XP SP3 computer. I have admin rights. I get this error:

Could not open key
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion
Run\OptionalComponents\IMAIL. Verify that you have sufficient access to that key, or contact your support personnel.
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Commented:
Navigate to that key and check the permissions by right clicking and select properties. Take ownership and apply admin permissions if needed and retry installation

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