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Windows xp has stopped identifying drivers

swaff
swaff used Ask the Experts™
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Hi,

My xp pro has started to do stupid things lately.it started with my iPad. When I p,utter it in, it identified a new device and wanted me to install drivers. It used to just bring up iTunes. Now it does not. I had mouse problems today, I have a logitech USB mouse with a ball. It is a wireless mouse, but the batteries died, so...i plugged in a non ball mouse and it asked for the driver. Suspecting a corrupt disk drive on a hunch, I used system restore to go back 1month. In had installed zune just before this had all started and am suspecting that too, especially for the iPad device. Anyway... I then cloned the drive using acronis and when I brought it up, it says it found the new drive, but wants to install the driver for it!?

Do I have a corrupt registry? Would it not use the same driver as the other drive? I know they are different but they are both sata and I have attached it too the same port.

Is it, or was it zune that caused me issues? When I uninstalled it, that did not help. Please, I don't want to reinstall xp.

Thanks,
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Jason C. LevineDon't talk to me.

Commented:
It could be so very many things, including all that you mention, and moving into malware or plain old driver conflicts.

One of the best things you can do is run a Repair Install if you have the XP Installation CD...can you try that first?

Author

Commented:
I could, and I have it but, the cd is prior to sp1. Believe me, it has been a royal pain to reinstall this system the few times I have done it. I looked at the drivers for my original disk....

(all in c:\windows\system32\drivers\)

Disk.sys
PartMgr.sys
Snap man.sys

The new disk has them all except disk.sys? I fail to understand why this driver seems to not load. Xp can handle 1st disks, and this is just a clone of my 160gb?

Any other suggestions?
Most Valuable Expert 2011
Top Expert 2011

Commented:
Thats the drivers, not the actual souirce of the .INF files....

Check this reg path, for a value called "DevicePath"

What is it set to?

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion

Or, paste the following in a cmd prompt...


reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion" /v "devicepath">reg.txt
notepad reg.txt
echo.

Open in new window

Jason C. LevineDon't talk to me.

Commented:
Whew.  Thanks for the bailout, John
Most Valuable Expert 2011
Top Expert 2011

Commented:
Dont thank me yet.....   :-)
Top Expert 2013

Commented:
>>  I then cloned the drive   <<   that was the bad install you cloned, so no wonder it does not work
i would run the repair install first, or just do a fresh install

and ; if you want to be safe - AFTER everything is installed oon your pc, just image that (or clone it, if you like) to have a quick reinstall of all your applications and software
Commented:
**********
I could, and I have it but, the cd is prior to sp1. Believe me, it has been a royal pain to reinstall this system the few times I have done it. I looked at the drivers for my original disk....
**********

Keep in mind, that you could slipstream your XP SP1 CD w/SP3: http://lifehacker.com/386526/slipstream-service-pack-3-into-your-windows-xp-installation-cd

Author

Commented:
Here are some answers. First the REG key item..


! REG.EXE VERSION 3.0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
    devicepath      REG_EXPAND_SZ      SystemRoot%\inf

As for the disk, yes I understand it is a copy of the bad one. The old disk is dying a SLOW death and I wanted to make sure it was not something there that was corrupt causing my demise here.

I will try the slipstream of my XP, but it is PRE SP1... Will it still work! (I know it is old.)

thanks
Top Expert 2013

Commented:
it should work yes
this can help also :  http://www.tacktech.com/display.cfm?ttid=414

Author

Commented:
I built an XP PRO CD. Thank you. I realize I have potentially cloned a bad disk. The reason is, I will not screw with a data disk, the originalmstays as original till I fix the issue. No updates will be done to it till this issue is resolved.

Was there an outcome to the registry key I examined? Is there anything else to do before I perform a repair?

Thanks,
Top Expert 2013

Commented:
for the reg key - let's wait what john has to say
for the repair, i can't see anything holding you back
Most Valuable Expert 2011
Top Expert 2011

Commented:
Sorry for the delay... Reg key is fine. It is pointing to your C:\Windows\INF Folder.....

Most Valuable Expert 2011
Top Expert 2011
Commented:
Wait.....

Go back to that key and hard code 'C:\Windows\INF'

Might just be a bad output, but the first % is missing from the output..... Then  reboot....

Author

Commented:
Sorry,

I had rebuilt my copy of windows XP from scratch (well with the updated SP3 added from above) I have not returned to the old disk as of yet, but will try the hard coding of the c:\windows\INF file when I do. I have made note on the HD to do this.

Originally, I had thought this issue had started with a CD/DVD rom that was causing my system to reboot, it was a DVD that was on my IDE bus. I changed it to a SATA but this issue continued. When I posted that question her (Over a year ago) someone suggested that maybe it was windows as the SATA was doing the SAME THING. When this problem cropped up.. i decided to rebuild windows anyway as that issue was really annoying.

IN anycase, I did the rebuild and my driver issue is gone. WONDERFUL but expected. Unfortunatly... the system is still rebooting when accessing the CD/DVD ROM. So, I guess this may be a m/b issue or hardware problem... DARN!!

thanks to all for your help. I will close this with the proper attention to points.