MSN SENDS OUT MULTIPLE EMAILS

Georgeidp
Georgeidp used Ask the Experts™
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I HAVE ONE COMPUTER THAT THE USER USES MSM EMAIL.  THE PROBLEM IS THAT IT SENDS AN EMAILTO ALL THE CONTACTS ON THE CONTACT LIST EVERY TIME SHE SENDS OUT AN EMAIL.  HAD THE PROBLEM WTIH AOL AND DELETED HE CONTACT LIST AND IT STOPPED.  CANT DO IT HERE ON THIS ACCOUNT.  USER NEEDS CONTACT LIST.

THANKS
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Please don't YELL; it is very hard to read.  As for your problem, does she use the webmail interface, or does she use a client(Outlook, Thunderbird)?  If so, which one?
Gerwin Jansen, EE MVETopic Advisor
Most Valuable Expert 2016

Commented:
Hi, what kind of antivirus do you have installed / is it up to date, including Microsoft updates?

I would run a malware scan when I see this suspicious behaviour. Download and run MBAM from here: http://www.malwarebytes.org/

Your CAPS lock is stuck btw :)

Author

Commented:
the computer has vista pro.  its hotmail tha hs the problem.  

i found spybot search and destroy and told her to run it today.  we will see what happens.

internet explorer -msm hotmail for the email.

thanks

Author

Commented:
windows vista pro with symentac endpoint protection
Gerwin Jansen, EE MVETopic Advisor
Most Valuable Expert 2016
Commented:
Did you run spybot or MBAM and what are the results?

Author

Commented:
i just ran spybot and will know today

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