Using the same Ghost image I did on Gateway laptops last year with no problem. Cannot get 'Add/Remove windows Components' to open so I can install Fax service. Fax service is running in Services and the modem works fine. Keep getting 'Setup was unable to open information file ims,inf'. Googled around and tried:
1. Inserting my WinXP CD
2. Went to Start > Run. Type in: Expand D:\i386\IMS.IN_ -r C:\Windows\Inf, hit OK
Where D:\ is your CD drive, and C:\Windows\ is the drive & directory where you have your OS installed
Still no luck a lot of people talked about changing the NETOC.IN_ , still nothing.
Cannot install components from the XP CD,no viruses,Chkdsk etc. help