How do I fix a stop error 119 whenever a youtube video is played?

Brainstormpc
Brainstormpc used Ask the Experts™
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I have an acer aspire 7741 laptop that runs fine until you try to run almost any video especially youtube videos.  Then it puts up a blue screen and stop error 119 says it is a problem with the sound and there is a loud humming or buzzing sound coming from the speakers.  No new software or hardware has been installed I have tried many video and audio drivers and can't seem to figure the problem out.  Any advice?
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Try to put the computer in clean boot state to make sure that third party applications are not interfering with the videos and verify if it works.
To perform a clean boot, follow the steps below:
1. Click Start, type msconfig in the Start Search box, and then press ENTER.
 If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
2. On the General tab, click Selective Startup.
3. Under Selective Startup, click to clear the Load Startup Items check box.
4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
5. Click OK.
6. When you are prompted, click Restart.
If your issue is resolved after performing Clean Boot and you are able to view the videos fine, then follow the steps mentioned in the following KB article to narrow down the exact source:
http://support.microsoft.com/kb/929135
Also, see the section on how return your computer to a Normal startup mode by following the steps under “Reset the computer to start as usual”.
You may also try to update the display drivers from device manger and later verify if the issue persists.
To update display card driver:
1. Click on start.
2. In start search box type devmgmt.msc and press enter.
3. In the device manager window, expand display adapter
4. Right click on the display adapter installed.
5. Click on update driver software and select the option to automatically search for the updated driver software.
6. Restart the computer after its updated and verify if you are able to change the resolution.
If the issue persists after updating the drivers, Try to reset Internet explorer settings by following the steps below:
1. Open Internet Explorer.
2. Click Tools, and then click Internet Options.
3. Click the Advanced tab.
4. Under Reset Internet Explorer Settings, click Reset.
Access the link below to know more about resetting Internet Explorer:
http://support.microsoft.com/kb/923737
If the issue persists, reply back with the following details:
- Are you able to watch the video on your computer using a CD or a DVD with out any issues?
- Does this happen only when you try to access internet and try to view videos online?
- When was the last time it was woring fine?
- Did you make any changes to the computer recently when this issue occurred?
Hope it helps.
Top Expert 2013

Commented:
can you post the minidump?   from windows\minidumps

Author

Commented:
Using your help I was able to find the driver causing the problem it was the video driver I found a newer version and it is working fine now.  Thanks!

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