Windbg hangs on "retrieving information"

inforr
inforr used Ask the Experts™
on
I have loaded the Windows Debugging Tools on my Windows 7 machine and when I open Windbg and click View > Processes and Threads it sits there forever saying "Retrieving information"

Any ideas how to make it progress?

Thanks.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Commented:
I think first u need to open the crash dmp file and then click on the view option.


Ded9
Top Expert 2013

Commented:
i just tried it - it does the same here, so ded9 is probably correct

Author

Commented:
Yes ded9 you are right. I was following one of Mark Russinovich's post and missed the step that you had to hit F6 to open the process selection first: http://blogs.technet.com/b/markrussinovich/archive/2010/06/01/3335060.aspx

Commented:
Learnt   a lot from marks videos...can check his videos.

http://www.solsem.com/videolibrary.html


Ded9

Author

Commented:
Cheers!

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial