Cisco ASA5510 ASDM

cannon4a used Ask the Experts™
I cannot get my asdm to open I get the following error. I am not cisco expert but I can connect over serial, but I cant get the http server enable 444 command to work.

Error " Unable to launch device manager from IP:444"

Thank You
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Cisco ASA ASDM - Troubleshooting "Unable to launch device manager from" and "Unconnected Socket Not Implemented" errors.





-The basics

Disable the Windows Firewall.
Clear the Java cache from Windows Control Panel - Java

Upgrade your Java version to JRE6u7.

If you get the error "Unconnected Socket Not Implemented", or the error " Can't load the object: https://X.X.X.X/admin/public/asdm.jnlp", please downgrade your Java JRE 6 from u10 to u7.

If you get the error Unable to tunnel through proxy. Proxy returns "HTTP/1.1 403 Forbidden, remove the proxy configuration from your browser.

Download the ASDM installer again from your asa (https://yourasaip) and run again the setup.

-Reload the appliance (may fix the "1 year uptime" ASDM java bug).

-Ping the device in order to check the connectivity

dos command:    ping
where is your ASA inside network interface

-Verify that http server is running on the device

cli command:    http server enable
or issue "http server enable XXX" where XXX is a custom port number

-Verify that you can access the device via https

cli command:    http inside
where is your LAN network

-Reissue the local keys (SSL Certificate)

pix cli command: ca zeroize rsa
pix cli command: ca generate rsa key 1024
pix cli command: ca save all

asa cli command: crypto key zeroize
asa cli command: crypto key generate rsa general-keys

-Verify the ASDM startup-config pointer

cli command:    dir
find the line listing the asdm image filename "asdm-xxx.bin"

Cli command:    show run
find and compare the filename with the asdm load command "asdm image disk0:/asdm-xxx.bin"

-Try downloading a new ASDM copy from Cisco.

Upload the new file to the ASA flash memory

Remove the old pointer issuing the command
cli command:     no asdm image disk0:/asdm-xxx.bin

Add the new filename to the configuration
cli command:    asdm image disk0:/asdm-yyy.bin

If these steps aren't useful, locate a new ASA version image and upgrade or downgrade the firewall


every time I try http server enable i get the following error

Invalid input detected at '^' marker
Maybe this will help

Q. How can I resolve this error message: threat-detection statistics host number-of-rate 0 threat-detection statistics host number-of-rate 0 ^ % Invalid input detected at '^' marker?

A. This error can occur while you use the threat detection feature in ASDM. Either use CLI to send the command or downgrade the ASDM in order to resolve this issue.

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