Link to home
Create AccountLog in
Avatar of Tony Giangreco
Tony GiangrecoFlag for United States of America

asked on

BSOD on XP Media Center - Sony Vaio VGC-RA840G

This desktop is use as a dedicated server to capture content from our four Toshiba webcams in our facility. It came with P Media Center and is periodidly updated with MS updates. It's been used for five years and has run without a problem.

Today it displayed the BSOD with ATI2DVAG at the bottom. If I reboot, it dumps. I went into safemode and went to ATI for an update to it's Radeon 8300 adaptor and it downloaded a legacy updater. The updater couldn't find a device to update (probably because of safe mode).

Any suggestions?
SOLUTION
Avatar of Dr. Klahn
Dr. Klahn

Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
Avatar of Tony Giangreco

ASKER

The video card is an AGP. I'll investigate.
can you post the minidump?  from windows\minidumps
I contacted Sony and they don't have any updates for this pc (bios, video, chipset or anything else). The card is an AGP add-in card and there is no motherboard based video. replaced the video card with anew one, but Sony must have some proprietary code that stops non-sony cards from being used. I googled the problem and see others have had the same problem. I uninstalled the driiver and the system runs ok, but the video is not the best. I also installed all MS updates. After that, I reinstalled the Sony ATI driver and the same BSOD occurs saying a Video Driver loop was detected.

I temporarily install Symantec endpoint on the system to make sure there was no virus. After three full scans, I uninstalled it to speed up the system since it's only used as an internal video server.

Attached are three of the latest dump files.
Mini080611-02.dmp
Mini080611-03.dmp
Mini080611-04.dmp
ASKER CERTIFIED SOLUTION
Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
SOLUTION
Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
I appreciate all your help. This Pc is six years old. Sony does not have any updated drivers and since Sony made this propriatery, the drivers at the ATI site won;t work. Time for a new system. Thanks.
too bad...