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Tony Giangreco
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BSOD on XP Media Center - Sony Vaio VGC-RA840G

This desktop is use as a dedicated server to capture content from our four Toshiba webcams in our facility. It came with P Media Center and is periodidly updated with MS updates. It's been used for five years and has run without a problem.

Today it displayed the BSOD with ATI2DVAG at the bottom. If I reboot, it dumps. I went into safemode and went to ATI for an update to it's Radeon 8300 adaptor and it downloaded a legacy updater. The updater couldn't find a device to update (probably because of safe mode).

Any suggestions?
Windows XPComponentsPC

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nobus

8/22/2022 - Mon
SOLUTION
Dr. Klahn

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Tony Giangreco

ASKER
The video card is an AGP. I'll investigate.
nobus

can you post the minidump?  from windows\minidumps
Tony Giangreco

ASKER
I contacted Sony and they don't have any updates for this pc (bios, video, chipset or anything else). The card is an AGP add-in card and there is no motherboard based video. replaced the video card with anew one, but Sony must have some proprietary code that stops non-sony cards from being used. I googled the problem and see others have had the same problem. I uninstalled the driiver and the system runs ok, but the video is not the best. I also installed all MS updates. After that, I reinstalled the Sony ATI driver and the same BSOD occurs saying a Video Driver loop was detected.

I temporarily install Symantec endpoint on the system to make sure there was no virus. After three full scans, I uninstalled it to speed up the system since it's only used as an internal video server.

Attached are three of the latest dump files.
Mini080611-02.dmp
Mini080611-03.dmp
Mini080611-04.dmp
Your help has saved me hundreds of hours of internet surfing.
fblack61
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zigzag3143

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Tony Giangreco

ASKER
I appreciate all your help. This Pc is six years old. Sony does not have any updated drivers and since Sony made this propriatery, the drivers at the ATI site won;t work. Time for a new system. Thanks.
nobus

too bad...