Windows Server 2003 Enterprise fails to boot

racastillojr
racastillojr used Ask the Experts™
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I am running Windows Server 2003 Enterprise and it recently starting acting up. At first, it would loop on the windows splash screen and wouldn't get to the part where I would need to log in. I tried booting at last known good config, no luck. Boot in safe mode, no luck. When in safe mode, I see a message at the bottom that says " Press ESC to skip SPTD.sys. I tried to skip it and let it ride and it still wont boot. It gets hung at the same place. When I tried doing a chkdsk /r and /p, I get a message that says "The volume appears to have one or more unrecoverable problems". Can someone please help?
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Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
SPTD.sys - does that belong to Deamon Tools, which can cause issues on some systems, but if this is just started to occur.

A couple of things to you need to check.

1. Memory Test using Memtest86+ http://www.memtest.org/

2. Dowload a Drive Fitness Test program from the manufacturer of your hard disk , and check it for disk faults. Disk faults could be providing the randomness of the faults you are experiencing.

Author

Commented:
Im am going to try the memtest now.

Author

Commented:
So whats next if the memtest shows no errors? I was thinking slaving the drive to another server and doing chkdsk from the other server.
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
Yes, that's one approach, You really need to run the hard drive vendors tool to check for errors.

BUT, if the data on the drive is IMPORTANT and you have no BACKUP STOP!!!!

and contact a data recovery company such as Kroll Ontrack, otherwise the more "fixing" you do could cause more damage.

Author

Commented:
Will do. When I slave it, I'm going to see if I can see the data first. If I can, I will copy it before I take anymore steps.

Author

Commented:
Do you know how long a memtest normally takes or how many tests it gives? So far it says 1 pass and it started the test again.

Author

Commented:
Well, the test came back with no errors. I failed to mention that this server is configured as a raid. Any Ideas on how to fix the system files or initiate a chkdsk /r?

Author

Commented:
Does anyone know if running fixmbr or fixboot increase the risk of losing the data?
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
when you complete a chkdsk what does it say?

Author

Commented:
When I do a chkdsk I get a message "The volume appears to have one or more unrecoverable problems". I read on a microsoft kb that a mbr may be corrupted.
I fixed the problem. It turned out that a program that someone installed a while ago was causing the system to act up and finally gave in when I posted this question. Since the system wouldn't boot, I created a live cd using Bart PE and uninstalled the program from the command line after I backed up the data. Thanks for trying to help hanccocka.

Author

Commented:
Because I found the answer on my own.

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