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papichulodr69
papichulodr69 used Ask the Experts™
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When i connect to one of my servers from remote desktop, i get a lot of pop to save a document, i need to cancell  the document in order to continue using the server. i noticed that when i disable the print spooler, i don not get the popup to save the file. i already restarted the service and disabled  it and enable it and nothing.
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Author

Commented:
The server i am using is server 2008
ibrahim52Team Leader

Commented:
Just make sure that there is no ADOBE PDF printer or SEND TO ONE NOTE kind of printer installed in PRINTERS AND FAXES, because it seems like users are printing through the printers listed in directory.
ibrahim52Team Leader

Commented:
By the way, is it possible to have a screenshot when you have prompts to save the document ?
Small Business IT Consultant
Commented:
create a new remote desktop session, don't use a saved one and make sure you have no local resources enables and have no "Start the following program" checked.

Author

Commented:
Lionelmm the steps you send me worked, but I want to find out what going on that causing this issues because i will like to use printer on my PC
Lionel MMSmall Business IT Consultant

Commented:
My guess is that somehow these were checked but now that they are not it should not be an issue again. If it does happen again someone must be checking this items.