Asus P8H67-Mle Mainboard graphics issue

Michael Belletty
Michael Belletty used Ask the Experts™
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I have just buil a new PC case with the Asus P8H67-MLE  mainboard in it.  the board has onboard Intel HD Graphics acelerator on it.

I just installed Windows 7 64 bit Pro with Sp1
Upon installing the drivers CD with the board and restarting the graphics go all hay-wire.  I can not see the desktop upon insall and the screen jumps around, flickers and there are vertical lines all over the place.

After re-starting in safe mode and uninstalling the Intel HD Graphics drivers, I can see the desktop under standard VGA drivers.

Does anyone know why this is?

I have looked at the Asus website and the Intel website and even those drivers create the same result.

It is a brand new system so i would have thought everything would be fine.  It is almot as though this is a fault with this onboard graphics card and has yet to be addressed by Intel or Asus??
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It could be a hardware fault I'm afraid. You probably want to try some older versions of the graphics card drivers before sending the board back to the sellers for a return. There is nothing wrong with the Intel HD chips in general but obviously that depends on the exact config.
dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.

Commented:
Test it with a Live Linux CD such as Ubuntu http://www.ubuntu.com/


If it has the same problem it is a hardware fault.
Most Valuable Expert 2015

Commented:
Also make sure the heatsinks are properly attached to the Mainboard, and if there are any fans that they are running smoothly. GPU's usually have a heatsink, sometimes with fan, and if those don't do their jib properly you'd get the tape of problems you describe.
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i think you should installed latest motherboard drivers hope it works
Commented:
if it works in safe mode its using only a small portion of the video memory
most built in video cards share main memory it sounds likely you memory could be faulty try memtest 86+ and see if that shows an error as its more likely to do so

Author

Commented:
Thanks for the feedback.

Bizarre thing is now, I actually bought two of the exact same boards as I had to build 2 machines.

Just built the second machine, exactly the same spec and the same result.

Same result on 2 boards.

Can I be unlucky enough to have a bad batch of boards?

Author

Commented:
Ianth I think you are a legend.

on both systems I purchased single 4GB RAM Chips.

I just swapped one of them for a single 2GB chip I had already in stock previously and the computer booted fine!!!

Looks like both those 4GB Chips are faulty!!!

Most Valuable Expert 2015

Commented:
They don't necessarily have to be faulty. It is possible that they aren't compatible with that board, or need to be set to run at other settings. In the BIOS you can usually change timing and voltage values etc for your RAM, often there is also a fail-safe setting. Play around with that, and use memtest86+ to properly test the RAM as Ian has already mentioned. You can find that tool on the UBCD among other fine tools:

http://ultimatebootcd.com
Gary CaseRetired
Most Valuable Expert 2013
Top Expert 2009

Commented:
What speed and voltage were the 4GB chips rated at?
The HD graphics is designed for memory that's no faster than the standard DDR3-1333.    It will run with DDR3-1600, but will NOT work with anything faster than that.

... it can also be a bit "picky" with memory that has any timing issues/glitches => if you had modules that weren't designed for the standard 1.5v and didn't adjust the voltage to the correct value, that could also explain the symptoms you were seeing.

Commented:
usually motherboard manufacturers supply a memory compatibility guide as not all memory is the same these days not like in the past pc133 was ddr and ddr2 are but ddr3 is gaining technology that not all motherboards use and especially what you could describe as enthusiast equipment like non standard voltage for over clocking and in addition you could have a default setting in the motherboard bios for memory thats causing the problem. My i7 motherboard has tons of memory settings as its an enthusiast motherboard asus pt67 ws supercomputer

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