Change Active Directory and Exchange Logon Format

Tahir2008
Tahir2008 used Ask the Experts™
on
Hi,

I was wondering if someone could help. My client requires a change to the current setup of Active Directory and Exchange due to software changes. At present the clients emails are firstname@domain.com and they login to the server with firstname and then password.

The client requires emails to be accepted both with:
firstname@domain.com
firstname.lastname@domain.com

Can someone tell me how I can add an additional rule and in what format on Exchange 2003 to allow the above email conventions? They use SBS2003

Regards

Tahir Ahmed
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Tony JohncockLead Technical Architect

Commented:
You want email address policies.

Instructions are here:

http://support.microsoft.com/kb/822447

Author

Commented:
I was looking for more in depth instructions as I dont want to mess up the existing email flow.
Top Expert 2011
Commented:
It is not that hard, go to exchange system manager, open the recipient policy. If you look in your recipient policy it would now look like @domain.com or %g@domain.com as default smtp address. Only thing you need to do is to add %g.%s@domain.com as additional address and set it as primary. Next time the recipient policy is applied it will add the new email address as default email address and the exisiting address will just stay.

%g stands for first name
%s stands for last name

Only thing that could be a problem if the user accounts are configured to not automatically update when the recipient policy is applied (this is not the default setting, but could be changed on the user account properties email address tab)
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Author

Commented:
If i just add the new policy %g.%s@domain.com and select apply and then apply policy should this also work or do I need to set it as default for it to work as I have added it and applied and still nothing happens, when I email user.lastname@domain.com I get a bounce back saying the user does not exist at the organisation.

Author

Commented:
The alias on the user is just set to firstname. Would this be a problem?
Tony JohncockLead Technical Architect

Commented:
No - that would just become firstname@domain.com

To get firstname.lastname, you need to follow the instructions above.

Author

Commented:
I would like both firstname.lastname@domain.com and firstname@domain.com I need both working not just one.
Top Expert 2011

Commented:
If you are not sure you can add both %g.%s@domain.com and %g@domain.com this will create both firstname.lastname@domain.com and firstname@domain.com it does not matter what is filled at the alias field.

If you want firstname.lastname@domain.com as default set this %g.%s@domain.com to the default.

Author

Commented:
Thanks all, it works now, just needed to restart IIS and Exchange.
Tony JohncockLead Technical Architect

Commented:
Really? I pointed you to an MS article with step by step instructions and I get no points? Not even an assist?

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