troubleshooting Question

Force Blackberry Sync

Avatar of Tahir2008
Tahir2008 asked on
BlackBerry ProgrammingBlackBerry
6 Comments1 Solution961 ViewsLast Modified:
Hi,

I have a BES installed on a clients server and the 4 users that use BES server with their Blackberries are stating that they are not getting emails to their phones when they arrive and their phones are not syncing.

I checked BES server and it all seems to be running fine. I could see in the user list that the devices had not synced for a while, is there any way to force the BES server to sync and resend all the emails and data without having to remove the devices and re-add?

Regards

Tahir Ahmed
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