This user account is not an administrator of this farm

mcse2007
mcse2007 used Ask the Experts™
on
Hi,

I"m getting the below error message when I try to access CAMC:

This user account is not an administrator of this farm, or there was a problem contacting the data store. Check that the data store server for the Citrix Presentation Server farm is online, and verify that your account is configured and enabled as an administrator on the farm.

Citrix was installed using a domain admin account which is part of a local admin security group.

Any idea how to fix this issue?

Thanks

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Carl WebsterCitrix Technology Professional - Fellow
Top Expert 2010

Commented:
First thing to do is recreate the local host cache file.  Go to a command prompt:

dsmaint recreatelhc

See if that fixes the issue.  If not, check your event logs for errors.

Author

Commented:
Hey Carl,

I successufully ran that command but the error still there when I open up CAMC.

Also, it shows the below message from the alert

this user account does not have sufficient privileges to edit site configuration stored on the specified servers.



Carl WebsterCitrix Technology Professional - Fellow
Top Expert 2010

Commented:
Login with the specific account used when the farm was created.  That account is the initial full farm admin.
Carl WebsterCitrix Technology Professional - Fellow
Top Expert 2010

Commented:
Also, are there any errors in the event logs regarding contacting the data store?

On the problem server, go to c:\program files\citrix\independent management architecture and type out the mf20.dsn file.  Can you ping the SQL Server named in the file?

Author

Commented:
i've used the local admin account, I get the same error message.

from c:\program files\citrix\independent management architecture at the command prompt, when I type mf20.dsn, windows is asking me to open the file from a different program.

I opened that file using notepad, hence  the below is its content:

[ODBC]
DRIVER=Microsoft Access Driver (*.mdb)
PageTimeout=5
MaxBufferSize=2048
FIL=MS Access
DriverId=25
DBQ=C:\Program Files\Citrix\Independent Management Architecture\MF20.mdb

I've attached the error from the event log from the computer management...it doesn't help much?



error.bmp

Author

Commented:
sql 2005 is installed in the citrix server as per attachment.

should I start from scratch again, do you reckon?
sql.bmp
Carl WebsterCitrix Technology Professional - Fellow
Top Expert 2010

Commented:
Citrix does not recommend installing SQL Server on a server that also contains XenApp.

You have an Access data store.  I am assuming that since the error message says Citrix Access Essentials that this is this your only XenApp server?  Is this server in production?

Commented:
I end up reinstalling citrix to resolved the issue.

Author

Commented:
resolved

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