Avatar of Kaptain1
Kaptain1
Flag for United States of America asked on

GP blocking scanning to shared folder and CIFS

Hi Experts,

This seems to me as a GP issue, please advise which policy settings I can check. Thank You!

I have a Canon iR4570 copier, which is configured to scan to the 2003 Windows Server shared folder - that's working fine.

However, I can't set it up to scan to another Shared Folder which is on another 2008 Server that we have. If I try to set-up the locate in the Address Book, and then scan, it shows up an error message saying "sending" > "resending" > no response.

If I try to browse to the Shared Folder manually through the Scanner, I see the 2008 server name, but when I click on it, it displays: "No response from the server. Check the settings." If I try to browse to the 2003 server, it prompts for login, but no prompts if I try browsing to 2008 server.

I can't figure out why it would scan fine to 2003 server, but not our 2nd 2008 server. Both seem to be replicating fine in a domain, all firewalls are disabled, and I can ping the 2008 server from the Canon copier.

Any ideas? Thank you in advance.
Active DirectoryWindows Server 2008Microsoft Legacy OS

Avatar of undefined
Last Comment
Kaptain1

8/22/2022 - Mon
SOLUTION
arnold

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
ASKER CERTIFIED SOLUTION
McKnife

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
SOLUTION
Log in to continue reading
Log In
Sign up - Free for 7 days
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
Kaptain1

ASKER
Enabling the "network discover and file sharing" in the "Network and Sharing Center" did the trick!

Also the Canon copiers and workstations were in Class B subnet, and I had to switch them to Class C for CIFS to fully work.

Thank you very much!
Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. Couldn't do my job half as well as I do without it!
James Murphy