tommym121
asked on
Fail in 'Setup is preparing your computer for first use'
I have a HP Pavilion p6267 c-b PC. I try to wipe the computer by restoring the factory image. I was able to start system recovery once I set the FactoryImage partition to be unhidden and active.
It said the recovery complete and asked me to restart the computer for the final window setup.
After I reboot the computer, a message shown up and said 'Setup is preparing your computer for first time use.'
After a minute or so later, A window with title "Install Window" show up and inside it said "The computer restarted unexpectedly or encounter an unexpected error. Window Installation can not proceed. To install windows, click "ok" to restart the computer and then restart the installation.
I click ok. When it reboot, I got the same message as above.
Any one have any idea what to do next?
It said the recovery complete and asked me to restart the computer for the final window setup.
After I reboot the computer, a message shown up and said 'Setup is preparing your computer for first time use.'
After a minute or so later, A window with title "Install Window" show up and inside it said "The computer restarted unexpectedly or encounter an unexpected error. Window Installation can not proceed. To install windows, click "ok" to restart the computer and then restart the installation.
I click ok. When it reboot, I got the same message as above.
Any one have any idea what to do next?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
The only other way (in my own experience) if you cannot use the factory partition is to use factory recovery CD's or DVD's. These will normally rebuild the factory patition. I would not wipe the factory partition (your post above if I interpret it correctly) unless you have another way (recovery CD's) at hand. ... Thinkpads_User
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
If the above does not work then upload setuperr.log for analysis.
Ded9
Ded9
Also, what was the reason for the recovery? Maybe there was a hardware issue that hasn't yet been resolved?
>>> Its a known issue with windows 7 <-- It happens with other operating systems as well. If the recovery partition is damaged (and I think it might be based on the earlier posts), then one needs the recovery media.
.... Thinkpads_User
.... Thinkpads_User
the author stated he wanted to wipe the hard drive by using the factory restore for an undisclosed reason..
Yes, but maybe the reason for wiping was that there was a problem with the PC, and that problem could still be the reason for his current issue.
Any update ??????
Ded9
Ded9
ASKER
I have try to wipe out again C drive. It works this time. Not sure why. Thanks for all your inputs
ASKER
The reason I want to wipe out the PC is it getting a point the PC is too slow. Using F8 and F11 does not allow me to reinstall with the Factory image. It will boot me back to the C drive.
The only way I can make it work is to go to Disk Management to format the System Drive and also the C drive.
The only way I can make it work is to go to Disk Management to format the System Drive and also the C drive.
Thank you. I was pleased to assist and good luck going forward. ... Thinkpads_User
I did repid fomat HD and go f11 to repair many times NO GO, same problem on 2T HD.
160 G HD recover NO PROBLEM.
Need help please.
160 G HD recover NO PROBLEM.
Need help please.
I'd suggest scanning the hard drive using hdd regenerator
@laiskra311 - The question you have posted into was closed over a year ago. You would do better to open a new question because people cannot really help you here.
Since you can use a 160Gb hard drive with no issue, it is probably a BIOS limitation preventing the use of a 2Tb drive.
If you need further help, please start a new question.
.... Thinkpads_User
Since you can use a 160Gb hard drive with no issue, it is probably a BIOS limitation preventing the use of a 2Tb drive.
If you need further help, please start a new question.
.... Thinkpads_User
ASKER
]
Do you think I can just ripe the system partition empty?