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zhshqzyc
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why the characters appear so slow

When I type words in google search box or login box. It appears slow sometimes.
It also sometimes miss characters. For example, if I type "abcdefg", it shows delay and becomes "abcg".

I reinstall OS several times, it is still occur. It is a new laptop.
Windows 7, Toshiba Satellite L675.
I heard that it could be battery problem but I have not tested it yet.

Thanks for help.
Windows 7Windows OSHardware

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zhshqzyc

8/22/2022 - Mon
zhshqzyc

ASKER
By the way, using mouse to move slider such as adjusting sound volume is also slow sometimes.
serverman2008

check and see if its a windows problem or hardware problem...

Go into your bios screen and use the arrow keys to move around in your menus. if you still get the same delays -- then its a hardware issue, send back for warranty service.

If the delays are gone, then its something in software. Next try booting in safe mode. open notepad.. check keyboard speed. gone? then its something you load into windows. still there? then its something inside windows.

Also, remove battery and just use AC adapter and see if you notice a difference.

Follow that pattern & see what shows up.
dbrunton

Also monitor your temperatures with a util such as Speedfan http://www.almico.com/speedfan.php in case they are getting too hight and the processor is slowing itself down.
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nobus

you can test if it happens when booted from a live cd :
http://www.ubcd4win.com/                              ubcd  Win
ftp://ftp.kernel.org/pub/dist/knoppix/KNOPPIX_V6.4.4CD-2011-01-30-EN.iso  Knoppix

that will show if it is a hardware problem or not
crash2000

If it does this from a freshly recovered computer. Just take it back under warranty.
Mark
zhshqzyc

ASKER
It happens on the internet issues, typing in word or notepad is okay.
I called the technical support, the guy said that it is internet security issue.
Is it correct?
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ASKER CERTIFIED SOLUTION
ded9

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zhshqzyc

ASKER
I removed Norton Internet Security 2010, it seems better. Need more test.
nobus

typing in word or notepad is okay.   then it is no hardware problem
what version of IE are you using?  if IE8, update to IE9, chrome etc..
johnb6767

This is often caused by a Display Driver as mentioned above, or there is excessive CPU Usage going on.....

When this is happening, hit CTRL+SHIFT+ESC, and take a screenshot of the Process Tab, and the Performance Tab, so we can see whats happening on your PC.....

If you dont do screenshots, please report the following.....

CPU Usage
Commit Charge
Total Processes running (after clicking "Show processes from all users"....)
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zhshqzyc

ASKER
Please see the snapshots.
Capture1.PNG
Capture2.PNG
crash2000

Try this sequence. If this doesn't work then it is a keyboard problem and the unit needs sending back to the manufaturer or where you bought it from.

 1.Press then release the 'Fn' key
 2.Press then release the 'N' key
 3.Press then release the '1' key

Thanks

Mark
crash2000

You may also find a BIOS update may fix the issue too.
Check Toshiba website.
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zhshqzyc

ASKER
1.Press then release the 'Fn' key
 2.Press then release the 'N' key
 3.Press then release the '1' key
No response.
ded9

Did u try my steps.


Ded9
johnb6767

If you close out some apps/processes and then go back to the web, does the behavior still occur?

Other than a LOT of apps running , using a ton of memory, your processes look fine....

Id like to see the Commited Memory lower personally.....

Have you been through MSConfig and removed unneeded services/startup apps from launching at bootup?

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johnb6767

If you would also like to add the Commit Size column under the processes Tab, and report (sort by the actual value to keep the heavy hitters at the top please), that would be interesting as well.......
zhshqzyc

ASKER
You might be right.