troubleshooting Question

VM provisioned/used space much larger than it's supposed to be. Can't boot VM.

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Anteksxm asked on
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Hello Experts,

We could use some help figuring out why one of our VMs is using more than double the space it should in our datastore and how to fix it. The VM in question has 3 virtual disks which are 50gb, 75GB and another 75gb. We got a warning on our datastore that it was running low on space and after checking it out it looks as though the VM is taking up 721GB in provisioned storage and 567GB actual used (see screenshots).

There were some snapshots which I've gone into the snapshot manager and deleted. I've attached a screenshot with the contents of the datastore and it looks as though there are still snapshot files in there. If I go in to edit the VM and look at the hard drives the disk file locations are as follows:

HD1: Antek-APPS.vmdk
HD2: Antek-APPS-000013.vmdk
HD3: Antek-APPS-000016.vmdk

I tried moving Antek-APPS-000002.vmdk, which I thought was an unused snapshot file, to another data store to free up space and tried to boot the VM but it didn't boot because the file was missing, so I moved it back. Can anyone shed some light on how I can get rid of any unnecessary files so i can actually turn this VM back on? Thanks!
Datastore file listing Used space Snapshot manager
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