troubleshooting Question

Restored Exchange 2003, can send e-mail now, but not receiving e-mail...

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minileed asked on
ExchangeWindows Server 2003
26 Comments3 Solutions941 ViewsLast Modified:
Greetings experts!

Had a long weekend after two drives failed in a RAID 5 setup on our Exchange server. I used the Acronis Universal Restore tool to restore Exchange to a temporary box. The internal IP address is now different, as Server 2003 wouldn't allow me to assign the same static the previous hardware had, as it still showed that IP address was taken on the network.

I changed my DNS entries on our primary DC, and after repairing the database files via eseutil, was able to get a connection to Exchange via Outlook and OWA. I sent a test message to my Yahoo account, and received it almost immediately. I replied from my Yahoo account, and the message doesn't even show up in the Message Tracking Center.

If I send myself an e-mail from my Outlook to my exchange account, I receive it in OWA just fine, but it doesn't show up in Outlook. Outlook tells me that all folders are current, but obviously I'm not receiving messages in Outlook at all now, and it appears that e-mail from external sources aren't coming in.

For reference, the domain is, the mx records should be pointing to, the actual servername is, and my DNS and WINS entries have been updated on the primary DC.

Do I need to update my settings somewhere for external mail?

Help would be much appreciated, I was pretty excited to see the connection to Exchange restored after working on this issue all weekend, but it's disheartening to see that I'm still not up and running.

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