cant connect
Hi,
I have moved house and cant connect to my new adsl wirless router with my desktop.
The tech on the phone for the company says i need to update driver but it has worked fine for past 2 years on another wirless router.
the network WLAN settings says SSID has the correct network.
asus 802.11g network adapter
the signal strength says strong and also has limited or no internet?
I have moved house and cant connect to my new adsl wirless router with my desktop.
The tech on the phone for the company says i need to update driver but it has worked fine for past 2 years on another wirless router.
the network WLAN settings says SSID has the correct network.
asus 802.11g network adapter
the signal strength says strong and also has limited or no internet?
can you connect to it with a wire and make sure that everything is working that way?
ASKER
it works fine with ethernet cable
sorry , wrong question
ASKER
i have win XP and a desktop not a notebook.
still not getting anywhere
still not getting anywhere
ASKER
i cant manually add to a network as i get some error
what error please?
ASKER
I contacted my service provider, they could access my desktop via software and ethernet cable.
They said the wireless adapter is faulty but it works fine at another house.
I was told to get a netgear adapter or spend 3 times the amount to get a technician over.
They said the wireless adapter is faulty but it works fine at another house.
I was told to get a netgear adapter or spend 3 times the amount to get a technician over.
that is unacceptable on their behalf. how is it possible for the wireless adapter to be faulty but to work fine in another house. You should tell them to follow their original suggestion to update the drivers and take it from there. you are a paying customer.
tell them to check all the network settings. i would start with disabling all sorts of wireless security on the router and take it from there.
tell them to check all the network settings. i would start with disabling all sorts of wireless security on the router and take it from there.
ASKER
they talked about the laptops work as they have a wifii connection different to the older desktop wireless adapter.
i did update my driver and no luck.
they have tried settings on the router as they had access to it.
i will ask the compuyer shop for advice and see if this makes sense.
i did update my driver and no luck.
they have tried settings on the router as they had access to it.
i will ask the compuyer shop for advice and see if this makes sense.
ASKER CERTIFIED SOLUTION
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something similar to the one below:
http://support.gateway.com/support/manlib/desktops/8508344/8508344.htm