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Chris MillardFlag for United Kingdom of Great Britain and Northern Ireland

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Windows Explorer crashes when logging on locally

I have a machine running SBS 2008. I have full admin rights over the domain.

I can log onto the server with the administrators account with no problem, but if I log on as me, then I get an error saying that "Windows Explorer has stopped working" - I then get 2 options - Check online for a solution and restart the program, or just Restart the program.

I've deleted my user profile, but this hasn't cured the issue.

Viewing the problem details shows:-

Problem signature:
  Problem Event Name:      APPCRASH
  Application Name:      Explorer.EXE
  Application Version:      6.0.6002.18005
  Application Timestamp:      49e02a1e
  Fault Module Name:      StackHash_f59e
  Fault Module Version:      6.0.6002.18005
  Fault Module Timestamp:      49e0421d
  Exception Code:      c0000374
  Exception Offset:      00000000000aef37
  OS Version:      6.0.6002.2.2.0.305.9
  Locale ID:      2057
  Additional Information 1:      f59e
  Additional Information 2:      4bbbdce80b154d69c1a7a64e32bb71e3
  Additional Information 3:      07cd
  Additional Information 4:      f3f7297d9e4626454aa9a4bc461ecd4f

I can logon to my own PC without any problems.

Any ideas?
Avatar of dan_blagut
dan_blagut
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Hello

It could be a file/folder permision on the disk or (if that happend to a new account) someting related to the commun account.
So try to copy the administrator account then log in with this account, then do a copy of your account and retry. When you had delete your account did you also delete the regstry part?

Dan
Avatar of Chris Millard

ASKER

I'm still having the same issue. I've removed the account and the registry part as well.
you can download "whocrashed" program to identify the file by which it cause.  whenever windows crashs, a dump file create in minidump folder in windows folder. and you can see on youtube turotrial how analyse the crash dump.
tutorial :- http://www.youtube.com/watch?v=JSeNWvjhBfg


whocrashed:- http://www.resplendence.com/downloads
According to this WhoCrashed, my PC crashed on 15/06/2011 which is probably right, but it doesn't show anything relating to my Windows Explorer issue.
I'm going to close this call. I have not found a solution, but then I'll live with just being able to logon as administrator for the time being.
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Chris Millard
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I'm going to close this call. I have not found a solution, but then I'll live with just being able to logon as administrator for the time being.