troubleshooting Question

My Exchange 2007 content filter is blocking my GMAIL account, I found it in SpamQ. How can I unblock?

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Thor2923Flag for United States of America asked on
1 Comment1 Solution1727 ViewsLast Modified:
I have been having trouble the last week with my GMAIL account and a few other accounts being blocked by our EXCHANGE 2007 server. I could not figure out where everything was going, but I finally found my emails quarentined in SpamQ with the following message. How can I unblock?

Diagnostic information for administrators:


Generating server: PTI.local
#550 5.2.1 Content Filter agent quarantined this message ##


Original message headers:


Received: from ( by ( with Microsoft SMTP Server id; Mon, 8 Aug 2011 11:49:41 -0400
Received: by gxk8 with SMTP id 8so2101532gxk.37        for
<>; Mon, 08 Aug 2011 08:49:41 -0700 (PDT)
Received: by with SMTP id s42mr6748057yhm.447.1312818581320;
        Mon, 08 Aug 2011 08:49:41 -0700 (PDT)
Received: from [] ([])        by with
ESMTPS id w1sm2343698yhi.37.2011.        (version=TLSv1/SSLv3
cipher=OTHER);        Mon, 08 Aug 2011 08:49:40 -0700 (PDT)
Subject: Teddy
From: Jim Black <>
Content-Type: text/plain; charset="us-ascii"
Message-ID: <>
Date: Mon, 8 Aug 2011 11:49:29 -0400
To: Jim Black <>
Content-Transfer-Encoding: 7bit
MIME-Version: 1.0 (iPhone Mail 8F190)
X-WatchGuard-Spam-ID: str=0001.0A090201.4E400595.00E8,ss=1,fgs=0
X-WatchGuard-Spam-Score: 0, clean; 0, no virus
Received-SPF: Pass (PTI-CAS02.PTI.local: domain of
designates as permitted sender) receiver=PTI-CAS02.PTI.local;

Can anyone tell me what exactly is blocking me or causing my problem and where I can unblock it?
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