All User Folders appearing in start Menu

ecshelpdesk
ecshelpdesk used Ask the Experts™
on
Hello,

A couple of our users are experiencing a strange issue. When they log into their computer, under the Start Menu -> All Programs, they can view all folders in the Folder Redirect area of our file server. In different words: they have (approximately) 60 entries under All Programs listing all the users on this file server. They cannot actually access any of the files (the security settings are still in effect) - when I hover over one of the users, the folder states "Empty.

I tried right clicking and deleting from the menu...but it does not work...it's not a shortcut to the folder but the actual folder itself. This is obviously troubling.

I am hoping someone out there had seen this issue before.

Thank you.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Arman KhodabandeIT Manager and Consultant

Commented:
I guess that "My documents" and "Desktop" folders of the related user should appear in that Redirect folder?
Am I right?
Maybe you shared some of these folders by mistake ?!!!

Author

Commented:
Actually not. Her redirect area only contains her files.
Most Valuable Expert 2011
Top Expert 2011

Commented:
Screenshot please?
Most Valuable Expert 2011
Top Expert 2011
Commented:
Wow....

Run the below codes from a cmd prompt please.... Just paste them all at once.... Post the output...


dir /s "%userprofile%\Start Menu">sm.txt
echo.>>sm.txt
reg query "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders">>sm.txt
echo.>>sm.txt
reg query "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders">>sm.txt
notepad sm.txt
echo.

Open in new window

Author

Commented:
Thanks for the efforts. We just wiped the machines :)

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial