dialog box appears when we download to our computers

al4629740
al4629740 used Ask the Experts™
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Whenever we try to download a form from our website, a dialog box comes up asking us to enter a username and password.  All we do is cancel the box and then the forms download.

How can we stop this from happening.  It only happens on our network and it happened after we upgraded to Windows 7.   This does not happen on every computer.

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Commented:
Sounds like you have norton security software in your computer...it should be the norton uac prompt....disable norton uac.


Ded9

Commented:

if this is an internal site, I  check i.E. settings and make sure the site is in the Intranet site security zone.   You can also try putting the site in the Trusted Zone.

Commented:
You can also uninstall norton uac from program and features in control panel.


Ded9
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Commented:
there is no norton software

Commented:
Make sure you close all apps and programs before running the fixiit.


Ded9
Most Valuable Expert 2011
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Commented:
More details please...

Domain/Non Domain?
Intranet or just Internet?

Sounds like IE's Integrated Authentication is prompting for this...

It can be unchecked in the Advanced IE Options toward the bottom. Or depending on the type of site this is, adjust the last option in the Proper Security Zone (Intranet/Trusted Sites). Allow logon with current username and password should only be allowed in the Intranet Zone....

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