We have a user who utilizes Notes in Outlook 2007 connected to Exchange 2007. She uses the AutoArchive feature. She had some notes that were archived. When we conneted her archive we could see "Archived Notes" when we clicked on the Note icon in Outlook. She accidentally deleted the "folder" that was labeled Archived Notes. We checked her deleted items for her online mailbox and her deleted items for her archived items but can't find the deleted Notes (that were Archived).
The archived items are stored in a .PST file. We can't find the folder or any of the notes she deleted. We added the "Modified" field to the columns so that we could see anything deleted and are able to sort by dates. She deleted them today and we can see several emails she deleted in her online mailbox and several emals she deleted in her archive. We can also see notes she deleted in her online notes and in her archive. However, none of these notes are the notes she deleted today. We sorted by modified after reading that adding the modified field will show when something is deleted as it is considered "modified." However, we have had no luck finding the deleted notes she had in her Archived Notes. We do not have the Recovery feature of Exchange enabled on the server. Also, we are aware of programs that recover items in email but these will not work for us as the data is not marked for deletion on the server. The issue is local to the client - we even checked the Windows Recycle Bin.
If a user archives items, refers to those items in the future, then deletes the ARCHIVED item - where does the item go? Archived Deleted Items? Online Deleted Items? We think there are special considerations for Notes. We also think that the deleted Archived Notes may be in the pocket of a magical golden kangaroo named Sheila but we are having trouble with that theory as well.
Sorry for the long description but I wanted to be as detailed as possible. Any help or suggestions are greatly appreciated.