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bruce_77
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Message Recall query

Hello

Outlook 2007 SP2/ Exchange 2007 SP2.

A user's boss is on holiday and they just sent a mail they didn't mean to the team DL (includes the boss). They did a Message Recall, but the boss is away for another week and a half on vacation.

I understand that Outlook needs to be open for Message Recall for work (i.e. it won't work when a user hasn't opened their Outlook). When the boss returns and opens his Outlook, will this message be recalled, or does this option only last for a set time?

Finally, can we recall a message by OWA?
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Alan Hardisty

8/22/2022 - Mon
Alan Hardisty

Message recall only requests that the message gets recalled - the recipients settings can override the request and ignore it and they can read the recalled message but this is unusual.

Some info about how the process works:

http://office.microsoft.com/en-us/outlook-help/how-message-recall-works-HA001091760.aspx

Alan
bruce_77

ASKER
Hi Alan

It's not so much that the boss shouldn't see it, it's just a pointless email (they sent it when it was partially written). There's no reason for the boss not to accept the message recall, but will that option still be there when the boss returns, that's the question really.
Alan Hardisty

Having just sent my business partner a rude message (as a test) and then recalling it - I went to his Inbox and the message appeared, then disappeared and he didn't get a chance to witness my message - if he was staring at the screen when the messages were populating, he might have noticed something odd, but the message is no longer in his inbox, so I think you will be able to happily recall the message without them noticing.

You have the option to recall and replace the message, with a more complete message if required.
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
bruce_77

ASKER
Hi Alan

Thanks for the test! :)

Sure, I think that Message Recall works if the recipient's Outlook is open, but I was more thinking what happens if their Outlook is closed and will be for another week and a half. So I guess I am asking, how long will message recall work for?
ASKER CERTIFIED SOLUTION
Alan Hardisty

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