I am having an issue trying to connect the BSI TaxFactory client to a remote database and according to my documentation, everything is correct. I am not, by any means whatsoever, an Oracle guru, nor do I want to be. I really need to get this product installed for some customers so they can get their payroll processed next week. Do any of you Oracle experts out there know what is going on?
By the way, my tnsnames.ora and sqlnet.ora files are correct according to the doc. Also, BSI TaxFactory version 8 is also installed on this system, but it was explained to me that this should have nothing to do with the error and that they both can be installed on the system simultaneously without issue.