remote desktop easy print problem

calljk
calljk used Ask the Experts™
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I'm having a problem where fonts get jumbled up for my end users, printing from XP sp3.  specifically checks from peachtree.  The person's name will look odd, text pushed together or too far apart.

We are using RDweb through TSgateway.

Just looking for some tips!
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Hello,

On the TS, what type of driver are you using?  To my understanding, both the TS and the clients need to match the same driver type.  So if the client has the PCL5 version installed, the TS needs too as well.  Same with PCL6 or postscript.

If they do match, then try one of the other driver types if available to see if that resolves the issue.  Postscript usually works best but the printer has to support it.  PCL5 is most common.

Author

Commented:
in 2008 server they have this nifty new thing called Easy print, doesn't use drivers on the server lvl, it magically passes the traffic straight to the client in a universal format.  Very cool, I have zero issues client side on anything vista up.   I might have to disable easy print for this user and do the matching thing....I hate the matching thing.  But whatever works!
I see.  Actually I have not used easy print before.  I'll need to look at that some time.  I know the matching solution is probably not favorable, but may be the best fix for the time being.

Author

Commented:
I think your right, I've spent wayyyy too much time on this.  gonna just match em.

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