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Suggest that you reboot in safe mode (if possible), download the dump file as a posting attachment, and request a dump analysis.
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Suggest that you reboot in safe mode (if possible), download the dump file as a posting attachment, and request a dump analysis.

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How do I download the dump file?
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Here is a copy of the dump file
Mini080811-01.dmp [https://filedb.experts-exchange.com/incoming/2011/08_w33/486979/Mini080811-01.dmp]

Mini080811-01.dmp

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what could this error indicate? &nbsp;This is Windows XP<br />
<a href="https://filedb.experts-exchange.com/incoming/2011/08_w33/486955/IMG-0633-1.JPG" target="_blank" class="file-inline" title="image (59 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>IMG-0633-1.JPG</a>
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IMG-0633-1.JPG

what could this error indicate?  This is Windows XP

error message - blue screen

Microsoft Windows XP is the sixth release of the NT series of operating systems, and was the first to be marketed in a variety of editions: XP Home and XP Professional, designed for business and power users. The advanced features in XP Professional are generally disabled in Home Edition, but are there and can be activated. There were two 64-bit editions, an embedded edition and a tablet edition.

Windows XP

A personal computer is a general-purpose computer whose size, capabilities and price make it useful for individuals, and is intended to be operated directly by an end-user with no intervening computer time-sharing models that allowed systems to be used by many people, usually at the same time. Personal computers may be connected to a local area network (LAN), either by a cable or a wireless connection, and through that to the Internet. A personal computer may be a laptop computer or a desktop computer running an operating system such as Windows, Linux or Macintosh OS.