StuartSanders
asked on
SBS2008 Windows Installer seems to be broken and unable to fix
I'm having a problem with a clients SBS server and despite numerous hours looking into this have not found a solution.
Basically Windows Installer or some component of it seems to be broken. When installing a number of programs, the installation process just hangs. No errors, just stops and the install process runs at 100% cpu on one core. I can leave it for days and it just conintues in this manner. Never completes and never throws an error until I terminate it or restart the machine.
Doesn't happen with all installations but most, including some MS install programs. Restoring is not really an option, though I did try to migrate to another machine using SBS 2008 migration, but can't run the migration wizard - it hangs like other install programs...
I'm willing to give pretty much anything a go at this point even revisiting things I've tried which is why I won't go into the list of what I have tried in any great detail as I may have overlooked something.
I can say the latest thing I tried was to try running .Net 3.5 SP1 maintenance mode - hung running for several days.
So in order of preference -
- fix the issue somehow
- get the migration wizard to run and I'll transfer everything over to another machine. (In fact I may do this regardless)
-S
Basically Windows Installer or some component of it seems to be broken. When installing a number of programs, the installation process just hangs. No errors, just stops and the install process runs at 100% cpu on one core. I can leave it for days and it just conintues in this manner. Never completes and never throws an error until I terminate it or restart the machine.
Doesn't happen with all installations but most, including some MS install programs. Restoring is not really an option, though I did try to migrate to another machine using SBS 2008 migration, but can't run the migration wizard - it hangs like other install programs...
I'm willing to give pretty much anything a go at this point even revisiting things I've tried which is why I won't go into the list of what I have tried in any great detail as I may have overlooked something.
I can say the latest thing I tried was to try running .Net 3.5 SP1 maintenance mode - hung running for several days.
So in order of preference -
- fix the issue somehow
- get the migration wizard to run and I'll transfer everything over to another machine. (In fact I may do this regardless)
-S
ASKER
Unfortunately trying Windows6.0-KB942288-v2-x64
The cleanup utility helps uninstall stuff from my understanding, but I'm not sure how that would help install something.
The cleanup utility helps uninstall stuff from my understanding, but I'm not sure how that would help install something.
The cleanup utility will cleanup your incomplete/improper previous installations. Before you start a new installation, it is always advised to clean the mess...
You may try SBS Best practice analyzer to get some more information.
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=6231
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=6231
http://www.microsoft.com/download/en/details.aspx?id=8483&WT.mc_id=MSCOM_EN_US_DLC_DETAILS_121LSUS007852
Try to download the Windows Installer from the above link
Try to download the Windows Installer from the above link
Try all these,
1. Go to "Start" -> "Run”, type "services.msc" and press on "Enter" button.
2. Double-click on the service named "Windows Installer".
3. Check the value in the "Startup type:" field. If it's currently set to "Disabled", then this is the
problem. Change it by selecting "Manual" from the drop-down box and also make sure that the service is started.
If the above step does not fix the issue would suggest that you try to unregister Windows Installer, and then reregister Windows Installer. To do this, follow these steps:
1. On the "Start" menu, click "Run:.
2. In the "Open" box, type "msiexec /unreg", and then press ENTER.
3. On the "Start" menu, click "Run".
4. In the "Open" box, type "msiexec /regserver", and then press ENTER.
For more information refer the below link.
How to resolve Common "Windows Installer" Problems
http://support.microsoft.com/default.aspx/kb/555175
The error message that you receive while installing the Windows Installer cleanup utility to due to with the User Account Control (UAC) enabled in Windows Vista, you may be denied write access to the Program Files directory and its sub-directories by default. The error above occurs when the Windows Installer Cleanup Utility's setup script (StartMSI.vbs) attempts to copy the extracted files from the Temporary folder to the C:\Program Files\MSECache\WICU3 folder.
To resolve the problem, you need to install the Windows Installer Cleanup Utility as administrator. To do so, right-click the setup file (msicuu2.exe) and choose Run as Administrator. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
1. Go to "Start" -> "Run”, type "services.msc" and press on "Enter" button.
2. Double-click on the service named "Windows Installer".
3. Check the value in the "Startup type:" field. If it's currently set to "Disabled", then this is the
problem. Change it by selecting "Manual" from the drop-down box and also make sure that the service is started.
If the above step does not fix the issue would suggest that you try to unregister Windows Installer, and then reregister Windows Installer. To do this, follow these steps:
1. On the "Start" menu, click "Run:.
2. In the "Open" box, type "msiexec /unreg", and then press ENTER.
3. On the "Start" menu, click "Run".
4. In the "Open" box, type "msiexec /regserver", and then press ENTER.
For more information refer the below link.
How to resolve Common "Windows Installer" Problems
http://support.microsoft.com/default.aspx/kb/555175
The error message that you receive while installing the Windows Installer cleanup utility to due to with the User Account Control (UAC) enabled in Windows Vista, you may be denied write access to the Program Files directory and its sub-directories by default. The error above occurs when the Windows Installer Cleanup Utility's setup script (StartMSI.vbs) attempts to copy the extracted files from the Temporary folder to the C:\Program Files\MSECache\WICU3 folder.
To resolve the problem, you need to install the Windows Installer Cleanup Utility as administrator. To do so, right-click the setup file (msicuu2.exe) and choose Run as Administrator. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
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ASKER
No objections to the close request.
Actual steps taken:
- physical to virtual conversation on temp server
- reformat original server
- installation and migration of old server to new server. Some issues with this as even some of the migration tools could not be installed/run but worked out in the end.
Stuart
Actual steps taken:
- physical to virtual conversation on temp server
- reformat original server
- installation and migration of old server to new server. Some issues with this as even some of the migration tools could not be installed/run but worked out in the end.
Stuart
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
Anyways, First of all download the latest Windows installer from Microsoft
http://support.microsoft.com/search/default.aspx?qid=407&query=windows+installer+4.5&catalog=LCID%3D1033&mode=r
And try the installation, you may also try Cleanup utility to clean previous infant installations.
http://www.softpedia.com/get/Security/Secure-cleaning/Windows-Installer-CleanUp-Utility.shtml
Then do a reboot and try installing your application again, make sure you have ADMIN rights.
Hope this helps.