wireless connection will not save password for router after the pc is restarted

GMartin
GMartin used Ask the Experts™
on
Hi Everyone,

           I wish to help a friend of mine with a wireless issue.  As I understand what he told me, his wireless connection will not save the password for the router connection if the pc is restarted.  I am not sure how to advise him on this matter.  As such, any feedback given to this post will be deeply appreciated.

            Thanks in advance for any help given.

            George
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Commented:
Who is handling the connection? The wireless card software or Windows? If is the card software you have to seek for the network and set the password in the card software, on the othe hand if its windows handling the connection then you have to also seek for the network and set the password using the windows wireless connection window.

Author

Commented:
Hello

            As I understand it, Windows XP is handling the wireless connection.  With that point in mind, could you provide step by step instructions for setting the password using the windows wireless connection window?  

            Thank you

            George
Commented:
I don't have an XP PC right now, but if you Open the wireless window to seek for a wireless network, once you select the network you want to use just follow the steps as to what kind of security is using and enter the password to allow you to connect.

Author

Commented:
Hi There,

              Just out of curiousity and my desire to learn more from this post, what would the steps be in the wireless connection is being handled by the "software" of the wireless card?

              Thank you.

              George

Author

Commented:
Hi

           Just to reflect for a moment on your last comment, it sounds like your example scenario would be based on the wireless being "secured".  As such, once the password is entered which matches up to what is set within the 256 bit encryption of the router, ithe wirleless should then be able to retain this information regardless if the wireless pc is restarted or not.  Is that a correct assumption?

           George

Author

Commented:
Hi There,

           Apparently, the confusion stemmed from the card itself managing the connection as opposed to Windows.  Your suggestions certainly got us on the right track.

           Many thanks once again.

           George

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial