cannot view message body in Outlook 2011 for mac

smartbusiness used Ask the Experts™
Hello Experts,
I have Outlook 2011 for MAC setup exchange email account. When I recieve any emails I cannot see message body. When I check it from Outlook Web Access it is OK.

Please help
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Linux Server Administrator
Im not familiar with Outlook for mac. Could you check if there's an option to start Outlook in Safe Mode?

Also please try the following.

Click on View-->Layout--> tick: Show Preview pane
Apply -> ok
Also check to see perhaps if you have turned on "download headers only".
where to check this please.
LinuxGuruLinux Server Administrator
Check the top menu of your outlook for the "view" option.
On the Tools menu, point to Send/Receive, point to Send/Receive Settings, and then click Define Send/Receive Groups.

Click a group that contains your IMAP account, and then click Edit.

Under Accounts, click your IMAP account.

In the list, select the check box for each folder you want to include when checking e-mail, and then de-select Download headers only.



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