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jiveman74
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Cant access Exchange 2003 SP2 Mobile admin page

Hello experts,

I have an exchange 2003 sp 2 running on a windows 2003 server. Only one server (no front end server etc).
Mobile admin was working on this about 8 months ago (https://localhost/mobileadmin), but cant seem to access now. I have downloaded and installed mobileadmin.msi file on the server but still no luck.

Also in IIS -> websites -> default website I cant see a mobileadmin site (can see OMA, OWAADMIN etc, pls see attached pic). When i try to login it says page cannot be found. Tried installing mobile admin and active sync, no luck.

Pls help, need to get mobile admin working fast -
Thank you
1.jpg
Windows OSExchangeMicrosoft IIS Web Server

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jiveman74

8/22/2022 - Mon
R--R

If the virtual directory is missing in IIS then it will not work. Please check if you have IIS backup and restore it.
Check when it stop working and restore the backup a  day before.
jiveman74

ASKER
I use shadow protect for backup - where is the virtual directory stored in the c drive (ie c:/program files/ etc

Thanks
jiveman74

ASKER
Copied files from c:\program files\MSE Active sync admin - now mobile admin page works - can login etc

Still not possible to WIPE data from phone. Following error comes up. Any ideas

"Remote Device Wipe Failed to access user's Mailbox, verify that the mailbox and user account are enabled and functional"

Thanks
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jiveman74

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jiveman74

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Permissions had to be changed on Exadmin