troubleshooting Question

Setting up Cisco UC560 T1/E1 with UK ISDN-30e

Avatar of nmxsupport
nmxsupport asked on
TelecommunicationsIP TelephonyCisco
2 Comments1 Solution2195 ViewsLast Modified:
Hello, we are trying to get a Cisco UC560 T1/E1 to connect with a BT (British Telecomms) ISDN-30e circuit.  We are using just 8 channels.

On the UC560 under the T1/E1 trunk we have the following options, those marked with asterisk are the current settings that do not seem to work.  WE have tried all the Switch types but none work.  An engineer confirmed this morning (with his telephone) that he can make calls from the cable that plugs into the UC so we know the interface with the UC is the issue.

Connection Type - T1* / E1
Channel Signalling - None / ISDN PRI* / FXO / FXS / E&M / FGD
Switch Type - None / 5ESS / 4ESS / DMS100 / DPNSS / NET5* / NI / NTT / QSIG
Bearer Capability - None / Speech* / 3100Hz
Time Slots - 8* to 24*

Cisco have mentioned that we need to know which channels are in use (In reference to time slots) but BT do not seem to have the answers.

Any ideas? Anybody in the UK got a UC560 to connect to a BT ISDN-30e circuit?

Thanks

Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 2 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 2 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros