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published content on xenapp 6 fundamentals does not open externally

Hi

i am trialling xenapp 6 fundamentals and i have published content as described in the adminstrators guide and it works fine when i connect to it internally but when i connect to it externally i get the error "cannot find file://servername/servershare make sure the path or internet address are correct.

i have tried sharing this as \\servername\servershare and file://servername/servershare and they both work correct internally but not externally, i know i'm probably doing something stupid but it's my first look at citrix so don't have much to go on.

The applications i publish seem to work fine it's just accessing file shares or documents.
Citrix

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8/22/2022 - Mon
Carl Webster

Have you looked at Page 39 in the admin guide?
P4AC

ASKER
I've ran through the install twice following the admin guide. I can get external access and the published apps work fine externally it is only trying to get access to content externally where there seems to be an issue
Carl Webster

Everything you need to do to get external access is outlined starting on page 39.
Your help has saved me hundreds of hours of internet surfing.
fblack61
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seems to be an accepted workaround for the issue