Avatar of MsAileenS
 asked on

Cant install MS Access 2010

So on this XP 32-bit HP ProBook 4420s has MS Office Std 2010 already installed, Project 2003 and Visio 2007.  I went to install a stand alone copy of MS Access 2010 and got a general error stating the installation failed.  So I did some research and turned on the verbose logging and generated the setup log files.  I went through them but can't seem to see what is causing the error.  I have attached them here.  You thoughts would be great.  Thanks in advance
Microsoft AccessMicrosoft ApplicationsOffice Productivity

Avatar of undefined
Last Comment

8/22/2022 - Mon
Graham Mandeno

Hi Aileen

There are messages in the log file about insufficient permissions.  Are you sure that you are logged in with Administrator privileges?

Best regards,

The user is a local admiistrator on the machine and I am a domain administrator and logged on as me and as the local administrator of the computer and continued to get the same error.  I have seen this before in an instance where even as the administrator on a PC I had to give permissions on specific strings on in the registry to make an MS Office program install.  But in this case in the log files I don't even see that.  
Graham Mandeno

Unfortunately I am only able to download the second, smaller log file, and it only appears to cover about 2 seconds of the installation process - mostly mentioning Office proofing tools.  Are you able to zip the first one and upload it again?

All of life is about relationships, and EE has made a viirtual community a real community. It lifts everyone's boat
William Peck

Here you go, thanks for staying with me on this!  

I attached it as a .rar at first here is is this time
Graham Mandeno

Hello again

I have had a look through the log file and I can't see what is causing the problem - but then again, I am no expert when it comes to interpreting these logs!

I'm sorry I can't help further.  

Best of luck :-)
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
Vadim Rapp

Please check if http://support.microsoft.com/kb/834484 applies - error 1603 is what your installation ends up with. Check 3 conditions from the article.

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question

Wow, I went through extensive troubleshooting, turning logs on and off, trying to read them, tons of research, removed and reinstalled office products, and all I had to do was access the setup.exe file rather than autorun. Crazy but it worked, thanks!!!