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Woster7
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MS Word 2010 deploying customised ribbon

Hi I worked through the guidance here about deploying a customised ribbon bar across a group of users

http://msdn.microsoft.com/en-us/library/ee704589(d=printer).aspx

What I can't work out is where to save the Word.officeUI UI Customisation file so that it gets picked up by user's instances of MS Word.

I have tried saving it here, but it doesn't make the user's MS Word have the customised ribbon bar? The computer is running Window7. I should be grateful for any guidance. is there any setting I need to tweak to tell Word to import the .officeUI file?

C:\Users\[username]\AppData\Roaming\Microsoft\Office
C:\Users\[username]\AppData\Local\Microsoft\Office


The .officeUI file seems ok as if I import it manually via File->Options->Customise Ribbon it updates the ribbon, but doesn't pick it up from the directory

Thanks
Microsoft OfficeMicrosoft WordOffice Suites-OtherOffice Productivity

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Sachin Parab

8/22/2022 - Mon
Jeff Perkins

Did you try using the script at the bottom of that article to load the customization when the user logs in?  
Woster7

ASKER
I'm pretty sure we did but will check and revert - thanks
Woster7

ASKER
Hi yes we did try running a version of the script - to my understanding this just places a copy of the file in the relevant directory, which we have also done manually too, to the folders listed above.

Does the script do anything else too/ should MS Word pick up the file if it is copied be it either manually or by script into the folder do you think? thanks
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James Murphy
Jeff Perkins

According to everything I know and have researched, MS Word should pick up the info from the file when you place it in the directory as you did. It works on my system fine.  I didn't read thru the script, but thought maybe the author had found a solution where this wasnt' the case....
   I don't have any other suggestions, I'm sorry I haven't been much help.....
Woster7

ASKER
OK thanks I'll have another hard look at it and revert!
Jeff Perkins

Woster,
I have submitted a request for more assistance on this, you have been very patient and helpful in responding, and hopefully with the help of some of the more advanced office experts we can get this solved for you.
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ASKER CERTIFIED SOLUTION
Stacy Brown

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Woster7

ASKER
Hi yes I did create an exportedUI and then rename this as a .officeUI file hoping that this wld be picked up with the ribbon bar customisations. I'll try grabbing the .officeUI file instead and pasting this into the folder on the other users computer and report back - thanks
Stacy Brown

Yep...I'm betting that's the problem.  The .exportedUI's cannot just be renamed due to the extra metadata they contain.  I hope your test worked!
Woster7

ASKER
Hi I can't seem to find the relevant word.officeUI. I am using Office10 on WindowsXP and looking on the directory

C:\Documents and Settings\<username>\Application Data\Microsoft\Office and can see a file word.officeUI but this is not being modified when I make changes to the ribbon bar and so presumably is not the one being accessed - any ideas where this might be located?
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rwheeler23
Stacy Brown

On Windows 7 it uses the local app data folder, so I'm not sure where it would be on the XP system.  Look for 2 files:

---Word.officeUI
---Word14.customUI

I would just search for these files on your system and see where the most recent ones exist
Woster7

ASKER
Sorry for the delay in posting.

Its wierd I cant see that the word.officeUI file is updating when you make changes to eg the QAT. iwill try on another computer i think and see if it is computer specific or not, and post back.

On the computer it's not remembering eg autotext entries when you exit Word and restart Word,so it could be machine specific.
Jeff Perkins

If this proves to be computer specific, I would recommend a good cleanup, there are rootkits with the same or similar symptoms.  
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Sachin Parab

This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.