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RCronin
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Internet Explorer 9 links open Blank tab

I have a new Dell XPS workstation running Windows 7 Ultimate x64 SP1. It is important to note that this issue only occurs with Internet Explorer 9 (x86), the tabs work correctly with Internet Explorer 9 (x64).

When clicking a link a new tab opens up, but nothing is displayed. This occurs with any/all links that open a new tab.

Troubleshooting thus far;
Uninstalled & reinstalled Internet Explorer 9 - no change
Removed all add-ons (Google toolbar, etc) - no change
Reregistered IE9 DLLs - no change

I have checked many websites and tried several of the suggested solutions (see above) but nothing has resolved the issue. IE9-Blank Tab
Windows 7Web Browsers

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nd2u

8/22/2022 - Mon
Jeff Perkins

I would lean to possible file corruption.
Have you run sfc scan? There are a couple more suggestions at this site, along with directions on how:
http://answers.microsoft.com/en-us/ie/forum/ie9-windows_7/ie9-x86-will-not-run-on-win7-x64-ie9-x64-runs-fine/2f80e653-7de6-466b-9549-983c6aebf792
Are you running AV software? did you disable it when you did the reinstall?  that would be my next suggestion.
ded9

Close all apps and then run this fixit.

http://support.microsoft.com/mats/ie_performance_and_safety/


Restart the computer after running this fixit.


Ded9
RCronin

ASKER
Riteheer - Ran all the suggested fixes on the page without success. I am currently uninstalling/reinstalling IE9 w/ AV disabled, will update upon completion

Ded9 - the fixit did not work after reboot, same problem.
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ded9

Might be account corruption issue...try new user account...reboot the computer..login under then new account and then check.



Ded9
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Jeff Perkins

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RCronin

ASKER
No change on the new user, same issue. Rebuilding is not really an option, as the computer is remote /sigh
ded9

Try clean boot and then check

Clean boot process

Start-type - msconfig- click on startup tab- click disable all...then click services tab- put a check on hide all microsoft services ...and then click disable all....click ok and then restart the computer in normal mode.

If everything works fine in clean boot then enable five startup items and services at a time to find the faulty software.


Also check whether u get the same error in safe mode with networking.


Ded9
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RCronin

ASKER
Unfortunately, it is a remote machine and clean boot raises some concern about being able to get re-connected.
ded9

Can u check it in safe mode with networking whether u get the blank window.




Ded9
ded9

Can also follow this article

http://support.microsoft.com/kb/902932


It is for 6 and 7 but still try registering those file...close ie while performing the steps.


 Click Start, and then click Run
 Type regsvr32 urlmon.dll in the Open box, and then click OK.
  Click OK when you receive the following message:
  DllRegisterServer in urlmon.dll succeeded
  Repeat steps 1 through 3 for the rest of the DLL files by replacing the regsvr32 urlmon.dll command in the Open box with the following commands:
        regsvr32 actxprxy.dll
        regsvr32 shdocvw.dll
        regsvr32 mshtml.dll
        regsvr32 browseui.dll
        regsvr32 jscript.dll
        regsvr32 vbscript.dll
        regsvr32 oleaut32.dll



Ded9
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RCronin

ASKER
I've requested that this question be closed as follows:

Accepted answer: 0 points for RCronin's comment http:/Q_27248128.html#36467028

for the following reason:

No good solution was found, question closed
Jeff Perkins

I do believe if you check, that was my recommended solution per comment: ID:36343778
Even though, this would be difficult to do remotely, it is a viable, and according to MS the only, workable solution to the problem.  
RCronin

ASKER
Apologies, but clean boot method returned the same results, went through the exercise with microsoft, and no change.
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ded9

You can try repair reinstall

Boot to desktop...insert the windows 7 disc...launch setup...click upgrade option....this will repair your windows install... complete the repair install.

You will not loose any data or programs during the repair install process



Ded9
nd2u

I have the same issue on 3 new DELL Optiplex's... will try the suggestions!