Link to home
Start Free TrialLog in
Avatar of speedtofly
speedtoflyFlag for United States of America

asked on

Online store Virus


It looks like with Firefox I have some images that disappeared from my online store.
With internet explorer it sounds like it's the whole web site that is going away. Can it be a virus ?

Also I hire a technician  who was supposed to install the drop down menu system to choose color and size from each item. I can't reach him over the  phone right now.

Is there a way for me to find out what's happening. ( the software is OS commerce and the host is siteground)

Avatar of billfusion

Link to home
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of speedtofly


Here is part of the answer from my host. Is it difficult to upgrade OS Commerce??

...") could the problem come from the person I hired to make change lately (could he have done something wrong?)

It is possible, but probably not. Your oscommerce application is very outdated and has security vulnerabilities which can be used by the hackers. You should consider upgrading it to the latest stable version.

If you do not know how to upgrade, you can order an application upgrade via the customer's area -> Get support -> HelpDesk - report hosting related issue -> Application upgrade...."