Our BES Server crashed, now the BAS is not working, but messages go through fine. This sucks because we need the BAS to administrate BES.
The latest backup that I have is from last month (VMware snapshot esxi 4.0 )
If I restore to that snapshot it works fine but after a few minutes, there is an error with the encryption key being expired so handhelds stop working.
It would be a pain to delete the users from BES one by one and run another EA on every handheld as a solution.
Is there a way to copy the encryption key from the snapshot where this encryption key is valid into the old snapshot ?